I purchased a Droid Turbo 2 weeks ago, and 1 drop has cracked the screen beyond use. Apparently there is an issue with the screens on the devices being thin, so Verizon has implemented a Screen Assurance Program, where they will replace the screen, for free, 1 time. It's right there is the ads for the phone, and on Motorola's we site as well. The problem, Best Buy shoppers, is that Verizon refuses to guarantee the BLUE Droid Turbo, because it is a BB special edition. Same phone, same thin screen. Best Buy will not replace it either. I just want you all to know this, and DO NOT BUY THIS PHONE. Do your own research, don't take my word.
Have you tried Motorola directly to see if they will repair it?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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