My droid razr was at a 40% charge,then just shut off and will not turn back on. I've had it on a wall charger for awhile now and nothing will work.Also when i connect it to my computer, the white light turns on. What do i do?
Hello Brojas40,
I know it's no fun when you don't have use of your phone! I can help you. Thanks jimfitzgerald for your suggestion for a soft reset of the phone. Because this did not work for you, Brojas40, I want to make sure you have a working device.
If you are still having this trouble and are in need of assistance, please send me a DM with your name and mobile number. I'll reach out to you so we can work together on a fix.
Thanks very much!
Christina B
VZW Support
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