Droid Razr Maxx HD wont turn off when charging....
bobin704
Enthusiast - Level 2

I have been using Droids since they have come out and very familiar with them. I recently (three days ago) upgraded to the Razr Maxx HD and went to plug it in to charge (i already powered down) and when I plug it in to charge, the phone comes back on. I shut it off, while plugged in, and it power off and then turns right back on again. I have tried all combinations and can't get it to STAY OFF while i'm charging. Suggestions?  Smiley Sad

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Re: Droid Razr Maxx HD wont turn off when charging....
NuDroidUsrr
Specialist - Level 3

You can change the default action by going to SETTINGS | STORAGE | Hit the MENU key(Left soft Button), select USB Computer Connection | and choose what you want it to do. You have options of Mass Storage, Media Device, or Camera.

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Re: Droid Razr Maxx HD wont turn off when charging....
tikibar1
Community Leader
Community Leader

Check your Developer Options and uncheck the Stay Awake feature.

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Re: Droid Razr Maxx HD wont turn off when charging....
bobin704
Enthusiast - Level 2

yeah....already did that as well....but thanks for the suggestion! Smiley Happy

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Re: Droid Razr Maxx HD wont turn off when charging....
NuDroidUsrr
Specialist - Level 3

  Check the Smart Actions app to see if there is something there that tells the device that when it is charging, to not turn off the screen.

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Re: Droid Razr Maxx HD wont turn off when charging....
bobin704
Enthusiast - Level 2

THANK YOU! I tested it via a regular wall plug and it works fine. When connected to a USB to charge, is when i can't shut it off, so i wonder if it's a USB thing?

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Re: Droid Razr Maxx HD wont turn off when charging....
NuDroidUsrr
Specialist - Level 3

It is probably mounting it for MASS Storage when connecting it to your computer via USB, which would make it not shut off because you would lose the storage area.

Re: Droid Razr Maxx HD wont turn off when charging....
bobin704
Enthusiast - Level 2

I think you are correct. On my Droid X when i plugged it in, i would get 4 choices as to what i was doing, file transfer, charge, etc but don't see that on my new one?

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Re: Droid Razr Maxx HD wont turn off when charging....
NuDroidUsrr
Specialist - Level 3

You can change the default action by going to SETTINGS | STORAGE | Hit the MENU key(Left soft Button), select USB Computer Connection | and choose what you want it to do. You have options of Mass Storage, Media Device, or Camera.

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Re: Droid Razr Maxx HD wont turn off when charging....
B33
Legend

Or use the Wall Plug which is a better perception by far and will charge the Phone as it was intended to be). Charging it Via Computer should only be done in half to Case..

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Re: Droid Razr Maxx HD wont turn off when charging....
NuDroidUsrr
Specialist - Level 3

B33 wrote:

Or use the Wall Plug which is a better perception by far and will charge the Phone as it was intended to be). Charging it Via Computer should only be done in half to Case..

"half to Case"?

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