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Droid MAXX will not connect to WIFI or Bluetooth

Member

Hi,

I am trying to find out if anyone has found a resolution to the WIFI/Bluetooth issue that the update for DROID MAXX has caused. I am having this issue and burning through my data when i am home and have a WIFI network...

Thanks,

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Member

Cannot connect to home network any longer, huge battery drain, fuzzy pictures.  KitKat has made a perfect phone nothing but problematic. And you cannot uninstall KitKat.  Give us back JellyBean.

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Community Manager
Community Manager

CKB1 lets bring the love back to your device! Are you able to connect to any other Wi Fi network? Are you using the manufacturer's charger? Is the picture fuzzy when taking it or once in the gallery?

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Member

Hi name is Bill and I just bought a droid maxx and cant get on to my wi fi either . its asking for a passwor and I don't have one for the wi fi. unless the phone has one but then where do I look for it ? there is nothing in the instructions that cam with the phone

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Novice

You should set security through your home internet router. It is very easy to do if you don't know how just ask and I can give you all the info. It will connect at that point.

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Member

finally wi fi connected on day 2 but didn't do any thing different

In a message dated 7/24/2014 9:56:28 A.M. Eastern Daylight Time,

forums@verizonwireless.com writes:

(https://community.verizonwireless.com/)

A message from the Verizon Wireless Community

(https://community.verizonwireless.com/)

(https://www.verizonwireless.com/wcms/consumer/explore.html)

(http://www.verizonwireless.com/wcms/consumer/shop.html)

(http://www.verizonwireless.com/b2c/myverizonlp/) (http://www.verizonwireless.com/support/)

Droid MAXX will not connect to WIFI or Bluetooth

created by tylerw1285

(https://community.verizonwireless.com/people/tylerw1285) in DROID MAXX - View the full discussion

(https://community.verizonwireless.com/message/1115668#1115668)

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Member

Was this resolved? If so can you tell me how?   I have shut off my phone, done everything everyone else was told to do.  I had wifi all set up and work and home and bluetooth set up for my truck and bluetooth speaker and now I have nothing. 

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Community Manager
Community Manager

leeannkr We appreicate you trying those steps! When you say, now there's nothing, what exactly is this referring to? Are you still having issues with wifi/bluetooth or is it that the phone is not working altogether?

SheritaH_vzw
Follow us on Twitter
@VZWSupport


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Re: Droid MAXX will not connect to WIFI or Bluetooth

Member

I started having the same issue no bluetooth or wifi connections of any kind and find it funny that with all the negative post on this and alll other message board since late may that Verizon nor Moto has came out with any fix.  And the best part is that if you google " my wifi and bluetooth stopped working" you get multiple Verizon techs responding with the exact canned response and never will you find a solution.  Better yet if you call or go in to a Verizon store the rep acts like he has never heard about the issue. This is why I can not wait till my contract is over.  Ridicules over charging prices, the worse and most clueless  tech support in the world. 

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Re: Droid MAXX will not connect to WIFI or Bluetooth

Member

I totally agree!! Ever since the update, my phone has had nothing but problems and Verizon refuses to do anything but send me another one which does the same thing! Does your charger overheat as well?

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