Just bought a RAZR on june 18th and my data cycle was to restart on the 20th of june (only reason i did this was because verizon's software update for my previous phone caused my handset to brick ,it was a dinc2) - long story short verizon claims i have used .842 gb of 2gb - come to find out after adding up each individual data charge , ive really only used .0501 gb!! is anyone else seeing erroneous data totals at all??
Hi cclb155! No one wants to be billed incorrectly! I’d like to help. First let me ask, how soon after the billing cycle ended did you check your usage? What tools did you use to check your usage, the My Verizon app on your device or did you log into My Verizon on your computer & view the call & data detail page? Keep in mind, usage may not always display real time. Let me know so I can further assist. Thanks!
AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport
Start a new topic or ask questions in the open forum.
