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Data Connectivity Gone

JasonTG
Member

My Razr Maxx has worked great for over a year now, but yesterday it suddenly lost the 1x/3G/4G data connection entirely and it hasn't come back. It will still connect to Wi-Fi. So far, I've tried the following (some of them a few times) with no results:

- Toggled Airplane mode on/off

- Rebooted phone

- Turned off phone, waited several minutes, then restarted

- Uninstalled JuiceDefender

- Downloaded & ran Restore Connectivity app

- Simulated battery pull (held power and volume down until reboot)

Unless there is something else to try, my next step will be a sim card pull. Is there anything else which might work? Is this maybe a bad sim card?

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Re: Data Connectivity Gone

JasonTG
Member

Ok, I fixed it. Going to Settings -> Data Usage -> Mobile, somehow the Mobile data toggle had been put in the off position. I have no idea how this happened, and I didn't even know there was such a toggle. Weird. But a relief.

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Re: Data Connectivity Gone

JasonTG
Member

Ok, I fixed it. Going to Settings -> Data Usage -> Mobile, somehow the Mobile data toggle had been put in the off position. I have no idea how this happened, and I didn't even know there was such a toggle. Weird. But a relief.

View solution in original post

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