Can't access Yahoo mail and now the phone is DEAD

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In response to my previous thread, technical support said I had to download the new Yahoo app as Yahoo is making changes.  I did a test email and it worked.   However, 30 minutes later when I went to check my email again, I received the same error message.  I turned the phone off and on and now it's dead.  I called Verizon back and they couldn't get the phone to do a master reboot.  Nothing works.  I'm getting a new Razr tomorrow.  I'll give this phone one more chance and if I have problems again, I'm switching to an IPhone.  By the way I've had my Droid Razr Maxx for only 3 weeks.

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