Caller can hear me but I can't hear them.

TEWelsh
Member

I receive a call and the caller can hear me but I can't hear them. I go to speaker phone and all is good. I use a bluetooth device and all is good. I followed the recommended troubleshooting tips but nothing worked. What else can I try? I have had the Droid Maxx 2 for 6 weeks.

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Re: Caller can hear me but I can't hear them.

Community Manager
Community Manager

TEWelsh,

It is never fun missing out on half of the conversation. The phone is far to new to be having any issues. How long has this been going on? Have you downloaded or updated any apps recently?
DerekR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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