Bluetooth issues on Motorola Maxx2

SUTTOP2
Member

I am having issues syncing my Fitbit and another fob to my phone.  The phone does not recognize the other devices Bluetooth signal.  This is a replacement phone and had to reinstall several apps as well. The Bluetooth says it's "on" but then does not show it is on. HELP!

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Re: Bluetooth issues on Motorola Maxx2

vanessas_vzw
VZ Employee Emeritus

I completely understand how important it is to be able to pair your device with the Bluetooth on your Maxx2, SUTTOP2. I'm sorry you're having such troubles with this replacement device. Have you been able to connect anything via Bluetooth since you've had this replacement?

When pairing, are the connected devices in Pairing Mode?

VanessaS_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

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