Yeah, the strange thing is that she can text just fine and leave
messages but when she calls, and only she, it goes right to voice mail.
So maybe she is actually blocked but something else.
What ever it is, it's very aggravating.
I finally got Verizon on the phone. I had my phone, my wife's phone,
and I was talking on my son's phone. While on the phone with Verizon my
son thought of deleting my wife's contact from my phone. It turned out
that the contact was corrupt or something. It works fine now. Case