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Backup Assistant Plus Error Code 500

jackinthebox3689

Getting "Error Code 500: The server failed to process your request" when using both the web application (via verizonwireless.com on a PC) as well as when the automatic backup tries to run daily on the phone.

Any ideas? I am unable to do anything with the Backup Assistant Plus at this point. It has been doing this for close to a month now.

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Re: Backup Assistant Plus Error Code 500

B33
Sr. Leader

You might give this a Look here it is a App that might Address the Issue your Experiencing.! 

https://play.google.com/store/apps/details?id=com.sync.motorola.droidhd.dateformatupdate&hl=en

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Re: Backup Assistant Plus Error Code 500

dnv1974
Member

I have been having the same problem for months. Stayed on the phone with so called Tech Support for over an hour. The issue is still unresolved.Any suggestions please share, Thanks.

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Re: Backup Assistant Plus Error Code 500

B33
Sr. Leader

Your Welcome J.I.T.B. 3689

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Re: Backup Assistant Plus Error Code 500

vzw_customer_support
Customer Support

Hi there Dnv1974!

That is far too long to be having this issue! I'm so sorry for the time you've invested in this. Did you happen to download our application listed above?

You can also try Clearing the application data for Backup Assistant and Sync Services by following these steps:http://bit.ly/REAPzf

Keep us updated!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: Backup Assistant Plus Error Code 500

Soulfood11
Member

I’m trying on an iPhone 7 what can I do?

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Re: Backup Assistant Plus Error Code 500

KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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