Highlighted

Backup Assistant Plus Error Code 500

Getting "Error Code 500: The server failed to process your request" when using both the web application (via verizonwireless.com on a PC) as well as when the automatic backup tries to run daily on the phone.

Any ideas? I am unable to do anything with the Backup Assistant Plus at this point. It has been doing this for close to a month now.

Labels (1)
0 Likes
Highlighted

Re: Backup Assistant Plus Error Code 500

Sr. Leader

You might give this a Look here it is a App that might Address the Issue your Experiencing.! 

https://play.google.com/store/apps/details?id=com.sync.motorola.droidhd.dateformatupdate&hl=en

0 Likes
Highlighted

Re: Backup Assistant Plus Error Code 500

Member

I have been having the same problem for months. Stayed on the phone with so called Tech Support for over an hour. The issue is still unresolved.Any suggestions please share, Thanks.

0 Likes
Highlighted

Re: Backup Assistant Plus Error Code 500

Sr. Leader

Your Welcome J.I.T.B. 3689

0 Likes
Highlighted

Re: Backup Assistant Plus Error Code 500

Community Manager
Community Manager

Hi there Dnv1974!

That is far too long to be having this issue! I'm so sorry for the time you've invested in this. Did you happen to download our application listed above?

You can also try Clearing the application data for Backup Assistant and Sync Services by following these steps:http://bit.ly/REAPzf

Keep us updated!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

0 Likes