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Anybody else having 4G connectivity issues?

Member

Razr is not even picking up 3G for some reason. Still can make calls and text.

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Re: Anybody else having 4G connectivity issues?

Member

A likely fix, unless there is on outage in your area would be a hard reset. Just hold your power button and volume down button until your device power cycles, or just turn it off and then back on. Failing that *611. Good luck

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Re: Anybody else having 4G connectivity issues?

Member

I've been having problems all afternoon in Phoenix.

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Re: Anybody else having 4G connectivity issues?

Sr. Leader

Might be a Small Outage!  You could try Pulling the Sim For 2 min. an then re-installing it Just remember if you pull it Watch the Gold area of it as it is Sensitive to Static Electricity & the Oils on your Fingers..b33

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Re: Anybody else having 4G connectivity issues?

Community Manager
Community Manager

Hi desertdog52,

I trust that your service is back to normal by now. Did you try reprogramming your phone by pulling SIM card http://goo.gl/vW6LV
as suggested by B33?
Please keep in mind that this is a peer to peer forum and while our Social Media team monitors the posts, the best way to get immediate assistance when network issues are suspected is to call 800-922-0204 from a different line to troubleshoot device or send us a message on twitter @VZWSupport at your convenience.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

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