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Addendum to For All Who Are Having Comcast Email Issues After Updating To ICS

vstjames
Member

First off, I can't guarrantee this will fix your particular issue. It fixed mine. READ ADDENDUM below, first, then the rest of this. Apparently, ICS reconfigures numerous programs and settings. Comcast Email is one of them. The settings have SSL as default in both, incoming and outgoing. Comcast, afaik, doesn't use or require SSL (I may have been wrong here, as can be seen below but you may need to change ports.) You need to change SSL to "none" in both, incoming and outgoing settings. That's it. Nothing else need be done. Close it, relaunch email app, let it connect or manually connect. The "no connection" error should be gone and your email should come in and go out. Now, how to to do it:

Click on the "Apps" circle button, all apps, My Accounts (or Accounts and Sync if you don't have My Accounts), Email & Calendars, --> choose your comcast account and go to Account settings, -->choose Comcast (not General), scroll down to "Server Settings". Here you'll find your incoming and outgoing settings. Under "security type" choose "none" and do that for both, incoming and outgoing. Incoming Port: 110; Outgoing Port: 587. Click done, for each server, incoming, then outgoing. It will validate the server each time. When finished, click done, and let it connect to email and download it.

I hope this helps all who have been having Comcast Email issues after ICS update. Good luck!

***ADDENDUM***: After checking a few things, and testing new settings, I found these settings to work as well. Especially, if you need the security of incoming/outgoing email via encryption method. These setting are working on my phone: Incoming: Port 995; Security type SSL/TLS (the top one! I don't know if the second one will work but I suppose you could try it out). Outgoing: Port 587; Securtiy Type SSL/TLS (same as Incoming, whichever one you end up using). This setting should work for you, as they are for me. If you find they don't, or they stop working, you can always revert to the above settings I initially provided. Hopefully, I'm not confusing anyone. Smiley Happy

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

B33
Sr. Leader

Good Suggestion.!

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

NuDroidUsrr
Sr. Member

vstjames wrote:

First off, I can't guarrantee this will fix your particular issue. It fixed mine. Apparently, ICS reconfigures numerous programs and settings. Comcast Email is one of them. The settings have SSL as default in both, incoming and outgoing. Comcast, afaik, doesn't use or require SSL. You need to change SSL to "none" in both, incoming and outgoing settings. That's it. Nothing else need be done. Close it, relaunch email app, let it connect or manually connect. The "no connection" error should be gone and your email should come in and go out. Now, how to to do it:

Click on the "Apps" circle button, all apps, My Accounts (or Accounts and Sync if you don't have My Accounts), Email & Calendars, --> choose your comcast account and go to Account settings, -->choose Comcast (not General), scroll down to "Server Settings". Here you'll find your incoming and outgoing settings. Under "security type" choose "none" and do that for both, incoming and outgoing. Incoming Port: 110; Outgoing Port: 587. Click done, for each server, incoming, then outgoing. It will validate the server each time. When finished, click done, and let it connect to email and download it.

I hope this helps all who have been having Comcast Email issues after ICS update. Good luck!

  It changed my GoDaddy account (I have my own domain name with email) settings, along with my wife's RoadRunner email settings. It doesn't look like it is just Comcast email...

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

vstjames
Member

Good to know! Even though I don't use either GoDaddy or RoadRunner. I only use gmail and comcast, and now both work. Did my suggestion help fix at least the comcast issue?

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

Jwm4712
Member

This worked like a charm. Simple and accurate. Please share this with all of your stores. I was in the store today and while very helpful and aware of the issue, they were not aware of this resulution and ultimately referred me to Comcast and also to the topic "Comcast email not working" on this forum, which BTW was not helpful.

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

Love2Dance
Member

Thank you for the information.  I just got my Droid Razr Max yesterday and of course in the store all my email came through.  I upgraded to System version 6.15.211/android version 4.0.4 last night and no email all day today.  I just set your recommended settings and have my fingers crossed it will work!  Thanks again.

Gail

PS.  It worked!  I am now getting my comcast mail on my Droid!  Thanks

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

B33
Sr. Leader

Hey that's great you got it working Gail.  

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

vstjames
Member

Jwm4712, glad that helped you and fixed your comcast email problem! Smiley Happy

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

vstjames
Member

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Re: For All Who Are Having Comcast Email Issues After Updating To ICS

B33
Sr. Leader

V.J how's your Maxx doing So far since the update anything New..

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