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youtube videos stop playing
chopper1952
Member

since the 2.2 upgrade, now my youtube videos upload and start playing but then stop - all of them.  i downloaded rockplayer, but it didn't help.  i know this is a somewhat common problem, but i can't find the solution in the posts............THX

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Re: youtube videos stop playing
firstlady09
Novice

Close the app and do a soft reset on the phone. After you complete the soft reset, dial *228 option 2. I have provided the steps below to complete the soft reset. 

 

Press and hold the Power button.
Touch Power off.
Press and hold the Power button to power on the device.

 

You can also clear the cache and data in the app.

From the home screen go to settings, applications, manage applications, youtube app, clear cache & data

 

I have provided a link for additional assistance. Click here http://search.vzw.com/?do=viewdoc&id=31313

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Re: youtube videos stop playing
tbelna
Member

I followed your instructions and it still says "sorry, this video cannot be played." This happens both on the youtube app and on the actual website.

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