where do i find my puk code number? i've had this phone for 2 years and i have never set up a puk code, now i cant access my phone or make outgoing calls and i dont know if i can accept any incoming calls, and my phone was just upgraded yesterday, the look is totally different what do i do
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Message was edited by: Verizon Moderator
The PUK code is required when the sim card password has been inputted to many times... You can go to https://login.verizonwireless.com/amserver/UI/Login?realm=vzw&goto=https%3A%2F%2Fnbillpay.verizonwir... and click the option to reset PUK and put in the number that the phone shows you for your card and it will give you a default unlock PUK code for your device.