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I'm receiving an error message where my HTC Incredible 2 sim card temporarily fails. I've been able to fix the problem by pressing down on the sim card holder, turning airplane mode on/off, restarting, etc. However the issue is now happening too frequently to do these quick fixes. Should I take the phone to the store, call tech support...whats the most efficient way to get a new sim card/holder?
Thank you
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aoverton,
Oh no, sorry to hear your HTC Incredible 2 is giving you an error message. I know how important it is to have a working phone. You can receive a SIM Card replacement holder by contacting HTC directly at no cost. Here's how: http://bit.ly/1lAyUbh
KarenC_VZW
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aoverton,
Oh no, sorry to hear your HTC Incredible 2 is giving you an error message. I know how important it is to have a working phone. You can receive a SIM Card replacement holder by contacting HTC directly at no cost. Here's how: http://bit.ly/1lAyUbh
KarenC_VZW
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Karen,
They are replacing the tray. In case this doesn’t solve the issue, how do I go about getting a new Sim card?
Thank you
Ashley
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Message was edited by: Admin Moderator
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aoverton
Great question! You can get a new SIM card for free at any corporate VZW store location or by calling Customer Service. You can find the closest store to you right here: http://bit.ly/3SdsA
RuthW_VZW
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What is the customer service phone number? I logged on to your website and there isn’t a number listed for product support.
Thank you
Ashley
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Message was edited by: Admin Moderator
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Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
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That's a 3g phone just take the Sim card out you won't need unless using it international.