screen blacking out and freezing when phone is charging

[krysten1121]

I have noticed sometimes my phone is blacking out and the only way to get the screen to come back up is to remove my battery. It happens about 2 or 3 times a day. Also, when charging my phone I will press an app or phone number and it goes to a completely different app or contact. Does anyone know how to fix this?

[jasnmar]

Check to make sure that the battery contacts are clean. Make sure that the sd card is in well. If it isn't either of those things the next step is probably to restore factory defaults to see if that helps.
Jason

[Holly_SwordLily]

ive had an issue similar to this. my music worked for about a month then kept freezing on me. it wouldnt go back to the main screen or anything in the music player the screen just went black and my phone completely froze. however a hard reset worked for me. when you have an issue like this that can be resolved any other way this fixes it however i would use it as a last resort as a factory direct reset erases everything even backed up information on your sd card because everything is reset to the way when you first bought it out of the store. if you think this will work for you here is the quickest and easiet way i have found to do it:

turn droid 2 off

open keyboard and press x while holding the power button

device will power on

keep holding until a yello triangle appears

press the magnifying glass on your keyboard

use the volume button to select wipe data/ factory reset

use camera key to confirm

tap wipe data/factory reset

then ok

highlight reboot system now

then ok

[Holly_SwordLily]

ive had an issue similar to this. my music worked for about a month then kept freezing on me. it wouldnt go back to the main screen or anything in the music player the screen just went black and my phone completely froze. however a hard reset worked for me. when you have an issue like this that can be resolved any other way this fixes it however i would use it as a last resort as a factory direct reset erases everything even backed up information on your sd card because everything is reset to the way when you first bought it out of the store. if you think this will work for you here is the quickest and easiet way i have found to do it:

turn droid 2 off

open keyboard and press x while holding the power button

device will power on

keep holding until a yello triangle appears

press the magnifying glass on your keyboard

use the volume button to select wipe data/ factory reset

use camera key to confirm

tap wipe data/factory reset

then ok

highlight reboot system now

then ok