my phone thinks that there are headphones still plugged in it. I tried to reboot it a couple of times but it is still is reading the head phones. Does anyone know how to fix this?
Thanks!!!
itsy_bitsie wrote:my phone thinks that there are headphones still plugged in it. I tried to reboot it a couple of times but it is still is reading the head phones. Does anyone know how to fix this?
Thanks!!!
Hi itsy_bitsie,
I am sorry to learn of the headphone error you are experiencing with your phone. This error is mostly caused by debris in the headphones input hole/contact. Please make sure the headphones input is clear of debris.
You mentioned that you rebooted the phone. Did you mean power off/on or battery pull?
If you just powered phone off/on, please remove the battery with phone ON, then re-insert after 20 seconds, this is a soft reset and may resolved the issue outlined on your post.
If the above fails to resolve your concerns, try doing a factory reset. For detailed instructions please visit the link below:
Hard Reset - HTC DROID Incredible
Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
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