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Re: froyo and timeline complaints

Sr. Member

Wow...

 

So now we are down to arguing over when summer is actually over...

 

Geri O

 

 

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Re: froyo and timeline complaints

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Evidently you didn't read the press release because if you had you would of noticed that the link i provided was on the verizon site and not some site reporting second hand news and it clearly states that 2.2 is a promised upgrade designed to make this already good phone even better. On the motorola site there is a moderator by the name of matt who is a motorola employee and he clearly stated that the rollout to 2.2 would begin in the first part of september because it addressed issues some were having with their phones. Lastly if your going to group all the people who only want what was promised by big red and motorola as whiners then prepare to be seen as defenders of organizations who don't deliver on written promises posted clearly on their own sites. All they have to do is have the decency to say that they are having issues with the update and i'm sure these conversations wouldn't be happening.
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Re: froyo and timeline complaints

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Morning geri. I'm not arguing about anything. I'm just offering an opposing view which unfortunately some people don't like. I did my research and found all the info i needed to support my statements. Try and have a good day... its monday after all.
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Re: froyo and timeline complaints

Sr. Member

Hey, Galaxie, I did say "we", not you specifically.

 

I did read that post by "Matt" as it made headlines on some of the geekboy sites (and yes, i read them....sigh..). 

 

I have said, and still do, that I do agree with the basic premise of this conversation, that Verizon and Moto could help out with a short statement on the status of the update. I did read that the Adobe Flash licensing issue and some issues with Exchange were a couple of sticking points behind the delay. I just can't go along with the "Verizon lied" premise. At least, not yet. They still have until September 21st to deliver the update. And of course, that's not going to satisfy anyone with strong feelings about the delay of the update.

 

And I REALLY hope that the update includes a fix for the low ringer volume. 

 

Yes, it's Monday. ALL Day...:smileyvery-happy:

 

Geri O

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Re: froyo and timeline complaints

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"Whining. I just get a chuckle from you moto/verizon supporters. I clearly supply a linkbto.what they.promised and when they don't deliver as promised and we question it you people who are so happy with not getting what you paid for just try and attack us instead of questioning why you were lied to."

 

 

They haven't lied yet. They said "late summer", and that is not over yet.

 

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Re: froyo and timeline complaints

Sr. Member

I get the impression that some people must have just fallen off the turnip truck.   Just how long have you been around the wireless phone business anyway?  When you ask a wireless store phone employee any question about a release date for a phone, update, accessory, etc., you many times get differents dates from from different employees.  Sometimes even in the same stores.  This can happen at all the carriers, not just Verizon.

 

I remember way back when I had an Omnia 1 and the Omnia 2 was coming out. I thought that would be my next phone so I asked the Verizon store employees if they had heard any info regarding release dates.  Well, the first answer I got when asking the question in June '09 was August of 2009.  I got different dates almost every time I asked up to the actual release date which was sometime in December of '09 if I remember correctly.   My point is it got released when samsung and Verizon finally had it ready for release. (I never did get the Omnia 2, I hung onto my Omnia 1 until I finally "pulled the trigger" and got the Droid X)

 

It's the same with the 2.2 update for the Droid "X".... It'll be released when Verizon/Motorola/Google finally agree it is ready to be released.  Doesn't matter what some store employee told you.  And some of you talking about breach of contract, or false advertising, or some such... and contacting your states atorney generals.... good luck with that.   It's a MINOR (2.1 to 2.2) wireless phone OS upgrade for petes sake!  Please let us know on these forums if you get a call back saying they think you have a case. Heck, by the time the case got to court, the "X" would be history. Most of us will have had 2 or 3 newer phones by then.

 

This is just some ramblings of a guy in Hawaii at 3:25am. 

 

Life is really short when you think about it and there are many more important things that you could be doing.  Like, calling your mother and telling her you love her!  When's the last time you did that?   I guarantee you'll make her day and think about how good you'll feel!

 

 

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Re: froyo and timeline complaints

Member

basspro wrote:

 

They haven't lied yet. They said "late summer", and that is not over yet.

 


Actually the press release said "latter half of the summer"; however, when their own people on customer service (either VZW or Moto) state other positions, then it throws the press release out the window.

 

In another forum, I posted that I spoke to a Shenequa at Moto Customer Service.  She said we would have

 

Going back to something that I said earlier.  I would just like VZW to level with us.  Tell us whats holding it up, so that we don't have to read the related droid websites for our news.

 

Like many, I want 2.2 not because I feel my phone is incomplete, but its because that is what I was promised on launch day.  We were given this mental image of how cool our new phones would be once we got the update.  Instead all we have seen is other phones get it.

 

If VZW would just level with us, it would go along way to silence the forum posts.  If the delay is licensing over Flash, the MS Exchange, or some other bug fix, then just tell us so.

 

Don't treat us like mushrooms.

 

We deserve better.

 

P.S.

 

Also, according to four different websites, the Autumnal Equinox is September, 22, 2010 at 11:09 PM.

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Re: froyo and timeline complaints

Member

Well stated Dirk, I have nothing to add except get some sleep.

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Re: froyo and timeline complaints

Member

I never finished my thought in my last post.

 

I called Moto Tech Support and spoke to a Shenequa.  This was around August 30th.  She said that X users would have the update by the following week.  That would be this week.

 

Now I am not saying this to get anyone's hopes up, but here is an example of their own people saying something that probably won't follow through.  The whole point is that we need an official statement from Verizon or Motorola.  We need someone to officially go on record and not a customer service rep making minimum wage.


mjtimko wrote:

 

In another forum, I posted that I spoke to a Shenequa at Moto Customer Service.  She said we would have

 


 

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Re: froyo and timeline complaints

Member

Are you people really serious???  We are talking about a cell phone here not a life or death matter. Why are some of you sooo obcessed with the FROYO update? Maybe I am ignorant to the reality of what it offers, however I bought the phone because I like what it had with the original OS. So what if a CS rep told u that the update would be out on such and such date.... did u buy the phone just because it was going to have the FROYO OS, or because it is a great phone.... Come on people, dont you have better things to do than worry about a phone update????  Your phone still works right??? Be patient so when it does come out it is right and not rushed. 

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