droid 2 voice mail
tonyv217
Newbie

why does my phone go directly to voice mail without ringing?

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Re: droid 2 voice mail
pool_shark
Specialist - Level 1

Search for Droid 2 reception issues.

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Re: droid 2 voice mail
MorganB
Specialist - Level 1


 I would recommend to do a battery pull and reboot the system as well as doing a PRL update on the phone. Here are the steps to doing the PRL update.
1. Power on the phone within the Verizon Wireless coverage area.
2. Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 
3. When prompted, press 2 for the option to update the PRL
4. Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL. 
5. Press End to terminate the call. 
6. Power cycle the phone to complete the update
Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 
Hope this helps!

 

 I would recommend to do a battery pull and reboot the system as well as doing a PRL update on the phone. Here are the steps to doing the PRL update.
1. Power on the phone within the Verizon Wireless coverage area.
2. Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 
3. When prompted, press 2 for the option to update the PRL
4. Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL. 
5. Press End to terminate the call. 
6. Power cycle the phone to complete the update
Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 


Hope this helps!

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