credit card charged for the Incredible
galerie
Newbie

I ordered on 5/13, CC was charged for the phone on 5/17.  Does this mean that they will be shipping soon.  Usually your CC is not charged until the item ships.  I would hate to have to pay on this phone before I actually received it.  Has anyone elses CC been charged and are still waiting.

 

 

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Re: credit card charged for the Incredible
MorganB
Specialist - Level 1

You will be notified with a tracking number when your new device is shipped.

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Re: credit card charged for the Incredible
galerie
Newbie

I understand I will get a tracking number however, I don't think its normal to pay for something and have it shipped out a month later, any other site that I buy from will not charge your CC until its shipped.

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Re: credit card charged for the Incredible
MattSmith
Newbie

I am in the same boat. I ordered on the 9th, it's the 19th now and still no phone.

 

and yes my card was charged...your looking at june1st -9th to get your phone...at

 

Look at the response that the verizon rep left you. It goes to show how **bleep** they are...didn't even give you a full reply.

I am so angry with verizon and this droid shipping issue. I called to get a credit and this racist ******* didn't even give me one because it doesn't qualify for one.

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Re: credit card charged for the Incredible
onewithshadows

Usually the people I get on the other end of the phone are a bit more helpful than people in store.  My credit card was charged when I got it at the store. It is a bit frustrating that not only did I have to change my plan to one more expensive (i used to have the 9.99 unlimited internet for my env touch and my wifes env2) but I paid for the phone as well. When I called to complain they gave me a $20 bill credit to at least make up for having to pay for a feature I wasn't yet able to use. As bent as im getting over not having my phone yet, at least a lot of the people at Verizon still show great customer service when you have a problem that is in their control.

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