I had a Motorola Droid, and after the latest update it would no longer connect to my WiFi, as I was due for an upgrade, I decided to get a new HTC Incredible. I do love the phone, but it is having the same issues after an OTA update. I have reset the phone, and checked all the setting available. Sometimes the Dinc connects and I can access the web, market with speeds up to 5Mbps, 2.5 Mbps download. Other times it just hangs, and then eventually switches to 3g. Are there specific settings that need to be used on the phone or router? My network is secured with WPA. The router shows the connection with the phone, my signal strength is excellent on the phone, what's the problem? Or is this by design with the OTA update? As I said before, I had no issues prior to the OTA update.
I have provided some steps below that may help.
Step 1 – Try resetting the router
Step 2 – Try changing the channel the router is on
Step 3 – Try WPA2 as the encryption (if not already selected).
Step 4 – Forget the WiFi network
-From the home screen, touch the applications tab (located in the lower-left).
-Touch Settings.
-Touch Wireless & networks.
-Touch WiFi settings.
-Ensure WiFi is enabled. *WiFi is enabled if a green check mark is present.
-Touch and hold the desired WiFi network.
-Touch Forget network.
Step 5 – Setup WiFi connection
-From the home screen, touch the applications tab (located in the lower-left).
-Touch Settings.
-Touch Wireless & networks.
-Touch WiFi settings.
-Ensure WiFi is enabled. *WiFi is enabled if a green check mark is present.
-Touch Add WiFi network.
-Enter the Network SSID.
-Touch the Security drop-down.
-Touch the desired Security option. Supported security: WEP64, WEP128, WPA-PSK, WPA2-PSK, 802.1x Enterprise (certificate required)
-Enter the password or hex key then touch Save.
Step 6 – Soft Reset
-Power the device off
-Pull the battery for 20 seconds
-Place the battery back in
-Power the device back on
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