Why wont my Droid x install updates or apps over 3g or wifi?

[mariahrt]

I have researched to restart it, which it does on its own a couple times daily =(, I have taken out the battery, I have cleared the cache, I have assured they are on the phone and not the SD card...I have done everything so far but it will not install any updates or any new apps...I have the room available too. Please help!!! I love my droid but this is frustrating.

[bigtitan]

What error messages are you getting, if any??

[mariahrt]

It just keeps trying to download then I get the orange triangle with the exclamation point in it. Thats it. Then from there it just continues to try to download with no success. I end up having to stop it.

[Cody21 · Accepted solution]

When did the problem start?  Check to make sure you have data delivery set for "over mobile network" >

Menu / Settings / Battery & Data Manager / Data Saver  / Enable Data Saver (NOT  checked)

and ..

Menu / Settings / Battery & Data Manager / Data Delivery  / Data Enabled (checked)

Message was edited by: Cody21  -  NOT checked for Enable Data Saver

[mariahrt]

Thank you! That was the solution.

[Cody21]

Glad to help .. (PS, can you flag this as Resolved? It will help others in their search.)

[mariahrt]

Ok. I stated it was answered and I selected your response as the right

answer. Is there anything else to it? Thanks.

[Cody21]

sorry .. I see you flagged it as the ANSWER ... Thanks !