Why has Verizon put out an update that is breaking most people's phones?!?!

[Dmc7123]

This to me is unacceptable for a company the size of Verizon! I have many friends who have a Droid X as well and every one of them have had nothing but problems with their phone after installing the update.

Something needs to be done about this by Verizon!

Did they not test this update properly?

Why are we having to do factory resets and having to basically start all over because Verizon has failed us as a responsible service providor.

Once again this is totally unacceptable to me and something has to be done by Verizon ASAP so more people won't have half of their day ruined by having to wrestle their phone after trusting the update that they are offering.

Yet again another rediculas failure by Verizon.

[vereyezuhn]

Verizon did not make the update, Motorola did.

What problems are you experiencing? If you do a search on this forum, you will find a fix for quite a few of them, I would bet.

[pool_shark]

From what I've read it seems that the people having the most problems are the ones that didn't do a factory reset either before or after the update.

[B33]

Pool_shark  i'll have to agree with ya on that one i think there's is alott Folks that installed Gingerbread right on Top of Fro-Yo an there issue's there having stims from this. Now i'm not saying they dont no what there doing or such i'm just saying they might be

alittle Mis-informed.   if would'nt be for me discovering the forum this back in Oct. of last year i might be doing the same thing an puting on updates without doing a factorie resets an if it was.nt for you Pool ,an Cody , Wildman ,Geri , Demmo , Budone ,an Ann i

still might be lost on several things. But by reading an asking Qeustions has helped me Tramendously an i think if the folks that are having these issues would Do alittle researching as i did ask Questions as i Did an i think they'ed be further along an

wouldn't be so upset with there Phones But some has to Remember as much as we want them to be perfect that just is'nt going to happen they'll be close. Though.

[steven103]

And why should I have to do a factory reset and start all over?  My phone has been bugging me every 12 hours to install the previously downloaded GB update.  I refuse to do so.  I don't want to become one of the many people here on this forum or on the Motorola forum or the Android forum that are sorry they installed GB.

[gerio]

That's fine, you can do or not do bloody well whatever gets you through the night or with your phone.

There are those of us that have discovered that, for us anyway, restoring, reformatting, re-initializing, whatever makes for a cleaner upgrade. That's why we offer, without judgement (as opposed to what some would have you believe) our experience with upgrading the various pieces of digital equipment.

And I'm not about to apologize for it. EVER.

If installing Windows 7 over Windows 3.1 blows yer skirt up, then go for it.

Geri O

[bearone21]

my son's phone had to be replaced but mine & several others were fine.

fwiw:
dx cpo's are advertised now with the 16g card.

[vereyezuhn]

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steven103 wrote:

And why should I have to do a factory reset and start all over?  My phone has been bugging me every 12 hours to install the previously downloaded GB update.  I refuse to do so.  I don't want to become one of the many people here on this forum or on the Motorola forum or the Android forum that are sorry they installed GB.

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So you downloaded it, but didn't install it? That's why it's bugging you. There should be an option to select that does not automatically update the software. Should take care of that problem.

You don't have to do a factory reset. But it's known that doing one right after updating makes the update run smoother.

[bearone21]

there was in froyo, i used it to control when i did the update.

[mortb]

Either you factory reset prior to downloading and installing gingerbread or you don't. However, I am sure that there are more users who are not having any problems once they downloaded and installed gingerbread than those with problems. Whenever you go to a forum, any forum, you are going to read about those who have experienced some sort of difficulty. In more cases than not, it is usually a buggy apps which is causing the problem. In some cases it is the user who has caused the problem by doing something they should not have done. I myself have not encountered any problems. Also, don't blame Verizon for gingerbread. It was Motorola who designed it.