VERIZON needs to come clean about 3G coverage
bh8690
Newbie

I live in NJ, work in NY, travel from within metro area to IL, UT, MO, HI, MD...how is that regardless where I travel, the area is considered marginal 3G even though the phone reads 3 G (and so does that "red map")?  My Droid X cannot get consistent 3G signal and cannot complete data tasks, similar but worse than Droid.

 

Tech/Data support has nothing to say about this matter; I have this escalated to regional network managers.

 

What's the deal...I pay 30/mo and services are not being provided...

 

Any advice?

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Re: VERIZON needs to come clean about 3G coverage
Chubbs
Contributor - Level 1

I have been indoors with people with other carriers "Sprint & ATT", and I have consistently been able to get a signal while other carriers can't. I am experiencing the same problem, but so is everyone else, including people on different carriers. Although 3G service is available, terrain and strength of signal varies from spot to spot. It is a limitation of technology. As far as the map, its a marketing ploy, not unlike Sprint's claim of 4G speeds, and ATT's claim on the iPhone. Don't let the commercials get to you.

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Re: VERIZON needs to come clean about 3G coverage
bh8690
Newbie

It's not about commercials, it is about the reality that I cannot get 3G service regardless where I am.  And when checking with Verizon they call all these areas as marginal...even when the phone reads 3G without flipping into 1x.  Where are the true 3G areas...I will go there and see if the phone actually works.

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Re: VERIZON needs to come clean about 3G coverage
keepingitreal
Contributor - Level 1

I wouldn't think that no matter where you traveled that you never get a 3G signal.  If that is the case then maybe the issue isn't with the service but is with the phone. 

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Re: VERIZON needs to come clean about 3G coverage
JRLSNB
Contributor - Level 1

I live in Indianapolis, Indiana on the NE side and my phone always says "3G" at the top.

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Re: VERIZON needs to come clean about 3G coverage
crb79
Specialist - Level 2

 


JRLSNB wrote:

I live in Indianapolis, Indiana on the NE side and my phone always says "3G" at the top.


I get 3G service from Indianapolis to Springfield, IL to Chicago, to the middle of the woods Grayling, Mi.  

 

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Re: VERIZON needs to come clean about 3G coverage
curtterp
Specialist - Level 1

I get 3G coverage from Rockford IL all the way to Madison WI.........

 

I have not gone too far South with the Droid X as of yet...... dont travel south very often.

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Re: VERIZON needs to come clean about 3G coverage
crb79
Specialist - Level 2

Marginal 3G = blanket areas of coverage which have some 3g dead zones.  I don't believe the original poster had knowledge of what this is.  Almost any area is going to have some obstructed signal areas simply due to the natural geography of the land and buildings around them.  

 

When a CSR tells you that you are in a marginal 3G area it simply means there are some non-3G spots within that coverage area that have been identified.  If your phone shows 3G, you have access to a 3G signal.  Now if your connecting to a tower further away from you, yes you will have decreased speeds.  

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Re: VERIZON needs to come clean about 3G coverage
dequardo
Enthusiast - Level 2
Metro Milwaukee area. Strong 3G accoring to map. I get 20-30 drops toi 1x a day. I want to throw this thing off I-94
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Re: VERIZON needs to come clean about 3G coverage
Droid-X
Newbie

On the other hand, I have had no problems at all with 3G coverage.  I have had my DroidX for 3 weeks, and I live in Central New Mexico.  I have been to a sparsely populated area in Northern NM (not up close to mountains), and I was surprised to see that I could get 3G there.  I also went on a trip the following week and had no problems along I-10 and I-25 from Albuquerque to Tucson and back.  I suspect that the 3G coverage or lack of is a complex issue that is more  than the map or your phone and needs to be sorted out by Verizon.  Everyone having these problems should call Verzon Tech Support and complain.

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