Update not available
Thud72
Newbie

I am trying to update my phone. All I keep getting is a box that says "Check for update was not available at this time. Try again later." Is the update part of the program broken? No the phone has not been Rooted. Thanks for the help.

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1 Solution

Correct answers
Re: Update not available
Cody21
Master - Level 2

Some have reported this as an issue:

 

Go to settings>Data Manager>Social Network Connection and make sure it is not set for sync only over Wifi.

 

Let us know.

View solution in original post

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Re: Update not available
gej1
Contributor - Level 1
try rebooting phone.If that doesn't work pullthe battery with phone still turned on. good luck
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Re: Update not available
vereyezuhn
Master - Level 3

I saw something like this on here once... I'm trying to remember the solution... EDIT: Cody21 posted what I was trying to remember, thanks! :smileyhappy: 

 

Also, if you've ever removed any of the pre-installed apps, you will not be able to update to GB

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Re: Update not available
Cody21
Master - Level 2

Some have reported this as an issue:

 

Go to settings>Data Manager>Social Network Connection and make sure it is not set for sync only over Wifi.

 

Let us know.

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Re: Update not available
bearone21
Legend
from verizon cs, it's not available in all markets.
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Re: Update not available
Thud72
Newbie

Cody21 wrote:

Some have reported this as an issue:

 

Go to settings>Data Manager>Social Network Connection and make sure it is not set for sync only over Wifi.

 

Let us know.



This was the problem. I did not even know this was set this way. Thank you so much.

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Re: Update not available
Cody21
Master - Level 2

Glad to help.  Enjoy.

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Re: Update not available
laudi
Newbie

You are the man!! I have looked all over for this solution and you had it. Thanks again.

 

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Re: Update not available
Cody21
Master - Level 2

Cool ..  :smileywink:

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