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it is so crazy it took forever my phone shutdown during the upgrade and now my phone does not ring, i cant play my music no volume.........please please tell me iw ill not have to do a factory reset to fix this problem
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have you tried clearing the phone cache?
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no how can i do that
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go to this link:
https://community.verizonwireless.com/thread/782614?start=60&tstart=0
and scroll toward the bottom for a post from B33. I'd re-post it here, but duplicate posts aren't allowed.
Good luck!
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I had very similar problems after the update:
- Extended battery drained to 0 in 4 hours
- Gallery couldn't find pictures
- Music couldn't find music files
- Trying to set ringtone crashed
All problems were fixed by a Factory Reset. had to setup my email accounts again, but at least my phone is working.
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Although it's a pain to do, I've heard that a factory reset is recommended after an OS update. As you said, at least your phone is working again.
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The update bricked my phone....called verizon...and they are sending me a replacement phone......extremely angry.
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Bummer ... hate to hear that
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As tikibar1 stated a hard reset is always recommended after an OS update especially one this significant. If you call VZW for help they will always walk you through that. If you don't want to do it that's fine but you will still have the issues. I did a hard reset after upgrade to JB and had my wife do it when she went to ICS and it worked wonders and cleared all issues! Stay thirsty my friend. I may not always do a hard reset, but when I do....lol
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I will add my Dime an Nickle in with tik and say with the OS being as big as it is, Doing a F.D.R would be essential if one's are having issues.. On my Droid X i done 3 for each New upgrade Eclair, Fro Yo , And Gingerbread..