Texting issues with Droid charge
dico
Newbie

I have had my new phone for a few days and the texts I send are failing to go through. I have to resend the texts numerous times before they go through. Also I have had reports of people having issues sending me text messages. I replaced the phone and i still had issues.

 

Has anyone had these issues

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Re: Texting issues with Droid charge
JoeL_VZW
Verizon Employee

Its very frustrating to be having issues with texting. This is not a known issue. Please remove battery and sim card for about 15 seconds and re test. Are you using a text application?

 

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Re: Texting issues with Droid charge
Booch
Newbie
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Re: Texting issues with Droid charge
tec4toys
Enthusiast - Level 1

I also am having texting issues...several of my "sent" texts never make it to the recipients... I have found this problem to be much worse once the battery gets to 1/2 of a full charge...and almost no texts send once at 1/4 or so.. I am also having trouble receiving texts, but not to the degree of the "sent" texts.

 

I am getting very frustrated with this phone.

 

Re: Texting issues with Droid charge
ChristinaB_VZW
Verizon Employee

Hello Tec4toys,

 

I sincerely understand your frustration about your messages not going through. I have researched this issue and what I find is that removing the battery and the SIM card for about 30 seconds from your device, then re-inserting, powering on, and trying again, is a solution for this issue. 

 

Please try these steps and then monitor the device. Please also post back with your findings. 

 

Thank you for your posting and have a good day!

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Re: Texting issues with Droid charge
JerryF
Specialist - Level 1

ChristinaB VZW,

 

My problem is that when I DICTATE a text message instead of typing it the text message does NOT go.  It just disappears into thin air.  It's gone but who knows where.  Have you heard of this problem?

 

Also, can you tell me if I remove both the battery and the SIM card will that cause me any other unintended consequences such as having an unrecognizable SIM card or doing any thing else BAD to my Samsung Charge phone?

 

By the way, should I use the demounnt command before removing the SIM card?

 

Thanks and best regards,

JerryF

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Re: Texting issues with Droid charge
WCMack
Specialist - Level 1

Dear Jerry,

 

I think you may be confusing the SIM (Subscriber Identity Module) card with the microSD card.  The latter should be unmounted before removal, but the former does not to my knowledge, after checking the user manual and the Verizon site.

 

The SIM contains very little information, but is essential for use of the phone.  As the name suggests, it apparently contains information about you and your account, to allow the phone to use the LTE network.  The manual and site indicate you should handle it very carefully, but does not require unmounting/remounting.

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Re: Texting issues with Droid charge
JerryF
Specialist - Level 1

WC Mack,

 

You are right...thanks.  Maybe I'll try the battery & card removal fix to see if that fixes the phone so I can dictate messages.  It's so fast and the voice software is so good that I really like to dictate text msgs.  On longer msgs I dictate the first, say period and quit.  Then the second sentence and so on.

 

JerryF

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Re: Texting issues with Droid charge
squibby171
Enthusiast - Level 1

Verizon Support,

 

I tried to find an answer to this so I didn't have to ask about it but so far I haven't found much information on this. I have had my Droid Charge since July of this year, so relatively new. Recently (the past week or so), an interesting issue with texting has arisen. When I send text messages to people they arrive with the first part of the message intact but the end of it is from the end of an old text message I had sent to that person. Short text messages do not seem to be an issue but when I run over into a multi-page text this seems to be becoming a reoccurring thing.

 

Now I have only had this issue with a single person lately so it may not be my phone but if it is I am wondering what might cause this and how can it be fixed. As it is frustrating to have to resend text messages (on that note: when I am told my message is messed up I resend it (by forwarding it to the same person) and it has in the past usually made it through fully intact however recently it has been messing up also)).

 

Any thoughts on the issue would be greatly appreciated.

Re: Texting issues with Droid charge
JerryF
Specialist - Level 1

dico,

 

Wait for the OTA update or do the manual update of the new Gingerbread 2.3.6 software to see if NEW software fixes your problem.

 

JerryF

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