Text notification ringtone
jk9999
Newbie

So I've downloaded some ringtones and have no problems with phone calls and email notifications but whenever I get a text message, I first hear the ringtone followed by droid tone.  How can I get rid of the droid tone?

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1 Solution

Correct answers
Re: Text notification ringtone
ChristinaB_VZW
Verizon Employee

Hi Jk9999,

 

Has this issue been resolved? I apologize about the steps listed, I have some other steps for you. 

1) Press text messages

2) Press Menu

3) Click Message Settings

4) Make sure Notifications is checked

5) Click Select Ringtone

6) From there, you are able to select your ringtone, and you can change it from the "Droid" sound

 

Please let us know if you need additional assistance. Thank you!

View solution in original post

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Re: Text notification ringtone
gerio
Specialist - Level 2
I'm gonna guess wild... It sounds to me as though you have installed a 3rd party messaging app and have not disabled the notification tone of the stock app that came on the phone. I think the default tone for the stock app is that Droid tone.

Disable notifications in the stock app and you'll not hear that Droid notification again.

If this isn't the case, let us know and we'll try again.

Geri O
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Re: Text notification ringtone
gerio
Specialist - Level 2
To clarify... If my guess is right, you are hearing the notifications from both apps as they receive a text. Installing a 3rd party messaging app doesn't disable the stock app, but as I mentioned before, you can disable the notifications from the stock app.

Geri O
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Re: Text notification ringtone
jk9999
Newbie

don't mean to show my ignorance but how do I do that?

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Re: Text notification ringtone
gerio
Specialist - Level 2
No ignorance shown, no worries.

Open the stock Android messaging app (in the app drawer, look for messaging). Open that app and you'll see an icon on the page that, I believe, says text messaging. Open this and you'll see the list of messages.(just like whatever 3rd party app you are using.

Click the menu button at the bottom left of the phone. A list of options will appear. Scroll down to "Notifications" and un-check the box. Hit the home button to exit the settings page and you should be set.

Geri O

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Re: Text notification ringtone
gerio
Specialist - Level 2
Oops, forgot one step...

When you press the menu button at the bottom of the phone, a little window will open at the bottom of the screen. Press "messaging settings " and this will open the settings menu.

Sorry,
Geri O
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Re: Text notification ringtone
jk9999
Newbie

Well that was easy enough!  Now just have to wait until I receive another text to see if it works!  Thanks so much!

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Re: Text notification ringtone
jk9999
Newbie

Well the suggestion didn't work.  It did the exact opposit.  It removed my ringtone I have chosen and still said "Droid" when I received a text.  Still looking for a solution.

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Re: Text notification ringtone
KinquanaH_VZW
VZ Employee Emeritus

jk9999, I'm sorry the information provided didn't work but I will try and provide some other information to assist you. Listed below are directions to uncheck the default ringtone that plays the sound Droid on your phone when text messages come in.

 

1) Press text messages

2) Press Menu

3) Click Message Settings

4) Text messages

5) Uncheck Default Ring-Tone (Droid) 

 

At this point you can select the ringtone you want to be played for your message alerts. Once you choose your ringtone, simply power cycle your phone to perform a soft reset. 

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Re: Text notification ringtone
jk9999
Newbie

Followed steps 1 - 3...then I don't see anything that says text messages once I get into the settings.....Under General settings I have Delivery  reports...Message limit...display suggestions....auto-retrieve...message signature....callback number....edit callback number...then notification settings shows Notifications...select ringtone...vibrate... and that's all on that page???? I'm a senior blonde so bare with me....I'm just not seeing what you're talking about...

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