Highlighted

Sd card erased accidentally

Member

I accidentally erased my SD card(mostly pictures) while trying to download an app...does anyone know if there is any way to retrieve these pics from the phone?

0 Likes
Highlighted

Re: Sd card erased accidentally

Verizon Employee

Hi bethobrn,

I would be terribly upset if my phone's pictures were accidentally deleted, as these are treasured memories with friends and family, and are so very important. If this occurred while downloading an application, I'd really like to know what application it was, to see if this is an issue. Did you get a confirmation message about losing your SD card data? Did you get a message that your memory space was low, and would you like to override and download anyway? This could be why the pictures are no longer there, but I would definitely remove the application to be on the safe side.  (Menu>Settings>Applications>Manage Applications>All. Then, find the application, click on it, then click "Uninstall.")

On another note, bethobrn, I have good news for you!

Yes, you have great possibility to retrieve the pictures deleted or formatted from cellphone. Those pics are still in the memory of your phone just not visible, and pics data are waiting to be written over by new data. **Important** From now on don't use your cellphone to take more pictures. This can cause new information to be stored, and remove or corrupt the data that is still there.

To retrieve your deleted pictures is to use some picture recovery programs. One is Asoftech Photo Recovery, but there are more you can use. Here is the steps you may refer to with Asoftech to retrieve your deleted pictures from your phone memory.

1. Download and install this photo recovery program on your computer. http://www.asoftech.com/apr/

2. With your phone memory inserted, Under "My Computer", note the drive letter assigned to your phone's memory card (usually G: or H:).

3. Start the program and select the drive letter that assigned to the memory, click "Start".

4. Now the scanning process will start automatically to look for the deleted pictures. You will then get a list of all recoverable ones.

5. Select the pictures you want and click "Recover” and you can get back deleted pictures from your phone successfully.

I hope this information is helpful for you and for others that this may have happened to. I also hope you get all of your pictures back!

Best regards,

Christina B

VZW Support

Follow us on Twitter @VZWSupport

0 Likes