Random Keypad Tone During Calls

tufrthanu
Member
Over the last month or two I have noticed that while making or recievong calls at random points during the call I will hear a long loud tone very reminiscent of what the keypad sounds like, or when someone accidently hits a key on a regular phone during a conversation. I do not have the minute timer selected so I don't think it is from that. I am at a loss as to what it could be. Does anyone have any ideas or how I can fix it its highly annoying. Any help is appreciated. Thanks!
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Re: Random Keypad Tone During Calls

DieAnne
Member

Hi.  Are you sure it's not your face touching the screen?  (I've done that.)  Does it happen if you use blue tooth or speaker?

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Re: Random Keypad Tone During Calls

tufrthanu
Member
I don't think that is the cause. From what I understand the DROID has a sensor that is suppose to keep that from happening. I have not been able to replicate the occurrence while on speaker however.
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Re: Random Keypad Tone During Calls

DieAnne
Member

I've done it ... my cheek makes the keys press.  Usually the # 6 for some reason.  If it happens again, while still on your call, pull the phone away from your face and see if you can see any numbers on the screen.

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Re: Random Keypad Tone During Calls

crb79
Sr. Member

If the screen is not turning off while you hold it to your ear then you can still press buttons with your ear/check/face.

 

That or someone is playing a trick on you on the other end.

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Re: Random Keypad Tone During Calls

Not applicable

I appreciate everyone's comments and I agree it sounds like the phone is hitting your cheek and pressing numbers. If you are not able to duplicate this issue when using speakerphone, it sounds like this is the issue. The phone does have a sensor to test when the phone is near your face. If you move the phone slightly or move your head, or your hair gets in the way, it can block the sensor. 

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Re: Random Keypad Tone During Calls

vereyezuhn
Sr. Member

I know this thread is a few days old, but it's most likely the minute reminders you're hearing that beep every minute you're on a call. You can disable this in Settings.

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Re: Random Keypad Tone During Calls

tufrthanu
Member

No as I specified in my original post the minute alert is shut off.  Also the touchscreen is black and inert while on the phone so I don't think its my cheek.  I also make sure not to touch any of the physical buttons on the phone.  I may take it into a verizon store and see what they can do since I have been having other issues especially since the recent software update.  Thanks for all of your replies though.

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Re: Random Keypad Tone During Calls

tufrthanu
Member

After having this happen repeatedly I am thinking about going into a verizon store to see what they have to say.  I have not been able to replicate the sound by intentionally pushing any of the buttons on the phone even its not right near my face.  Additionally when the buttons do sound they make a different sound than the one I am hearing over the phone.  Any further ideas?

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Re: Random Keypad Tone During Calls

Bob_Z
Member

I had a similar problem a couple of times. Noticed that the dial pad was on the screen and my ear was pressing on the numbers. Hid the dial pad and the problem went away.

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