Highlighted

Opening HTML attachments using Corporate email

Member

Most Droid users within my company are unable to view HTML attachments via Corporate email. I click OPEN attachment, I see the pop-up named "Fetching attachment" and the end result is  "Unable to Open Attachment"

 

However, the same attachment does work in Gmail.Wierd...

These are the things that I have tried so far:

 

  1. Changed the size of the HTML file to 5kb-there was a KB article on the Droid forums that Email will allow only 5kb files to be viewed… ---Result: Didn’t work
  2. Changed extension of file to HTM: ---Result: Didn’t work
  3. Removed all the scripts in the file: ---Result: Didn’t work
  4. Changed SSL settings on my connection---Result: Didn’t work

 

 

What did work is the following:  Saved the file as TXT: What is interesting here is that Droid asks me if I want to view the file using the HTML viewer---grrrrrrrrr!....and now I am able to view the contents of the file.

 

So can I ask for help with this....are we supposed to be able to view the HTML files from Corporate email?

If yes, is there a workaround?

thanks

 

0 Likes
Covid19