Not charging

Brickandblock
Member

Husbands phone powered off because of low battery but it was plugged in all night.  Now we have it connected to a charger but it doesn't want to charge.   Help.   What do we do?

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Re: Not charging

Community Manager
Community Manager

I want that phone to be charged and to work as intended as soon as possible, Gary. When was the last time that you were able to charge the phone without a problem? Is there any physical/water damage? Any signs of corrosion in, or around the charging port? Have you tried other chargers?


AntonioC_VZW
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Re: Not charging

DVD2
Member

sounds like you just need a new battery -- they do go, eventually.  And since it is almost impossible to get new OEM batteries for this phone, even a new after-market battery carries no guarantee of success -- only the original Motorola's (make sure there is a hologram) work well -- but only for about a year or so. 

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Re: Not charging

fernandobot
Sr. Member

volume down and power button. hold them down for about 20 secs while plugged in to the charger

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