Highlighted

My screen is blank

Member

The phone is on and rings when I get a call but the screen is dead.

0 Likes
Highlighted

Re: My screen is blank

Customer Support

Craig6495556, let's wake that screen up! Is there any physical or liquid damage on your device? Does your device power completely off when you recieve an incoming call? Have you adjusted the screen time out screen in Settings>Display>Sleep>Select 5 minutes. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

0 Likes