My screen is blank

[Craig6495556]

The phone is on and rings when I get a call but the screen is dead.

[vzw_customer_support]

Craig6495556, let's wake that screen up! Is there any physical or liquid damage on your device? Does your device power completely off when you recieve an incoming call? Have you adjusted the screen time out screen in Settings>Display>Sleep>Select 5 minutes. Keep us posted.

LasinaH_VZW
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