I was using my phone. It came up and told me that my city ID was expired did I want to purchase yes or no and remind me later. I clicked on the no... It froze my phone completely up. I pulled the battery and put it back in. Thought everything was OK.NOT I can't get on the web at all.. My weather bug has been loading information forever. I turned the background run on (I had it off to save this battery that sucks) I am getting no where fast. Can anyone help me? Thanks
At this time it seems there may be more than just the single application problem with your device. I would recommend performing a hard reset to clear out any unstable settings. The steps for the hard reset are listed below:
Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
Press HOME > MENU, then tap Settings.
Scroll down the screen, and then tap Privacy > Factory data reset.
On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a
Factory reset by using the buttons on the phone.
With the phone turned off, press and hold the VOLUME DOWN button, and then briefly
Press the POWER button.
Wait for the screen with the 3 Android images to appear, and then release the VOLUME
Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.