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My Verizon app

Member

My verizon app will not work. It keeps getting error code 300

Anyone else having problems.

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Re: My Verizon app

Novice

So, in order to get this working, I just went online and logged into My Verzion online through my PC. I went into my profile and changed my Login ID as well as changing my password. I went back to my phone and entered in my new Login ID and my new password and I was able to use the My Verizon App on my phone again. I'm not sure why I could log in to My Verizon with my old ID and PW but I could not do it on my Phone. Anyways. long story short, I just changed my ID and PW online through my PC and was able to use the My Verizon App on my phone. Hope this helps anyone else having the same issue.

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Re: My Verizon app

Member
I have the same problem since this morning.
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Re: My Verizon app

Verizon Employee

 We would be glad to look into this for you. What type of device are you using? Any other applications not working?

 

Thank you

 

 

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Re: My Verizon app

Member

I am using the Charge. No other apparent apps are not working. 

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Re: My Verizon app

Verizon Employee

Can you tell me what happens when you try to launch the My Verizon application?

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Re: My Verizon app

Member

I've had trouble with this too.  Just tried it again and I get an error 304 and "My mobile number could not be validated????

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Re: My Verizon app

Novice
I have a droid charge and when I go to sign in I get error code -1. It says services are unavailable and to check back......this had been going on for over a week....any ideas?
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Re: My Verizon app

Novice
Can I just create a new profile or will this mess up my account?
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Re: My Verizon app

Sr. Member
I have found that when I get this or similar error messages, I can connect through the app just fine when on wifi. Doesn't make a lot of sense, but there it is...
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Re: My Verizon app

Novice
Hmmm....i will give wifi a shot, never thought about that.
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