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I don't know what the deal is, but I've got a beautiful $300 brick that will only turn on and off. Verizon seems extremely unable to help me out, despite trying all day long. Customer service says that my phone shows as not even shipped yet, however, anyone who can follow this link can see that I've signed for it: http://www.fedex.com/Tracking?cntry_code=us&tracknumber_list=431147229006&language=english
Has this happened to anyone else? How did you resolve it?
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Wow, no answer since 12/1? Anyway, check all the paperwork that came with the phone. As i recall the sim card was a punch out in a credit card sized piece. Punch it out carefully and take your time inserting it. Directions came with mine. You then have to find a good 3G or 4G area to activate it. Do not use *228. Doesn't work with a sim card. If there is no sim card you can get one at any Verizon store.
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Just go into the Verizon store and they will get you a SIM card
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Hello jmcross!
Was this a brand new Droid Bionic that didn't have the SIM card in it?
Were you able to get one from the store? They normally have plenty there in order to get you all squared away.