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Motorola Droid completely frozen with the screen on.

debbiens
Member

Hi, My Droid X is completely frozen with the screen on.  Nothing works -I cannot even call Verizon for help - Any ideas?  The on/off is even frozen.  Battery on this model does not come out.

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Re: Motorola Droid completely frozen with the screen on.

tikibar1
Sr. Leader

Try holding the volume down and power buttons simultaneously for 15-20 seconds and see if the phone reboots.

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Re: Motorola Droid completely frozen with the screen on.

Ann154
Expert

You don't have a DROID X if the battery is not removable. It must be a different model of phone like a DROID Razr.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Motorola Droid completely frozen with the screen on.

Cennedi
Member

This worked for my frozen DROID Razr HD with a frozen screen that wouldn't power off or on...thank you!!!

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Re: Motorola Droid completely frozen with the screen on.

tikibar1
Sr. Leader

Glad to hear you're up and running again. 

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