LG Vortex internet connection
CharAngel
Newbie

I have had my phone for 3 days and I love the phone but can not get internet connection...have been to the office 3 times. The first time they said had it fixed and was able to get online and played with it all the way home, I of course was not driving. anyway when I got home wanted to make a call and could not call out nor could I get calls, so back to the office and they said was fixed and could now recieve and make calls but when tried to get online now tells me can not get internet connection so back to the office today and they said I am just going to have to click on browser and type in google and I can get online to any place I want to go to , well when I do this it says no internet connection...I am really getting upset and feel I have wasted my money with this phone...does anyone have any ideas?

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Re: LG Vortex internet connection
mortb
Specialist - Level 3

If you have the LG Vortex, I'm afraid that you are in the wrong forum. If you have the Motorola Droid X, it sounds like you have your WiFi on with no WiFi signal. If, indeed, you do have the Droid X, check your WiFi to make sure that it is not on.

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Re: LG Vortex internet connection
crb79
Specialist - Level 2

First off, you are posting this question in a Droid X forum, so most answers are going to be broad or general and not specific to your phone..

 

With that said, I have noticed that LG branded phones tend to have weak signals when compared side by side with either HTC or Motorola branded phones.  What you can try is to enable data roaming if you have the Nationwide roaming plan.  Settings> wireless & networks> mobile network settings, there should be an on/off option in that menu somewhere for data roaming.

 

You can also try a free app called Real Signal from the marketplace.  It will show you what your true signal readings are. 

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Re: LG Vortex internet connection
CharAngel
Newbie

First of all didn't realize was in wrong place and second of all has been solved...was the stores fault , they didn't know what they were doing...I emailed main verizon and they had me online in seconds...thanks for all your comments

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