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Is anyone having reception problems?

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Is anyone having reception problems with their new Droid 2?

Just got my wife the Droid 2 awesome phone by the way, ONE BIG problem the reception is very sporadic

The phone can be sitting in the same place and the bars will go up and down I can send her a text or call and the phone will not ring or notify that there is a text until later in the day. I called tech support and they said that I should remove the battery and put it back in to reboot the system. Sorry this sounds like a stall tactic and I'm not sure what to do.

 

Any suggestions?

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Re: Is anyone having reception problems?

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I've noticed it at home.  Not a lot of difference, but it's less than the clamshell model I had before.  Bigger device does not always mean better reception just provides more opportunity for interference to occur.  Although the iPhone is getting press about it, it happens to all of these devices IMO.  You can see if things are better by reducing the number of internal services running, running without WiFi stuff like that.  You never know, maybe a firmware update will come out to address the overall issue.

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Re: Is anyone having reception problems?

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Yes - I have seen the same problem.  My BB 8830 had better reception.  
In my house, the BB had excellent reception, but the D2 is very spotty.  I just think the BB must have had a better antenna design.

clint1234 wrote:

Is anyone having reception problems with their new Droid 2?

Just got my wife the Droid 2 awesome phone by the way, ONE BIG problem the reception is very sporadic

The phone can be sitting in the same place and the bars will go up and down I can send her a text or call and the phone will not ring or notify that there is a text until later in the day. I called tech support and they said that I should remove the battery and put it back in to reboot the system. Sorry this sounds like a stall tactic and I'm not sure what to do.

 

Any suggestions?


 

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Re: Is anyone having reception problems?

Novice

 I would recommend to do a battery pull and reboot the system as well as doing a PRL update on the phone. Here are the steps to doing the PRL update.


1. Power on the phone within the Verizon Wireless coverage area.


2. Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 


3. When prompted, press 2 for the option to update the PRL

4. Once completed, a confirmation message will appear to informing that the phone has been re-programmed with the new PRL. 

5. Press End to terminate the call. 

6. Power cycle the phone to complete the update


Dial *228 then press SEND (this call is airtime free and may take up to 2 minutes). 
Hope this helps!


Casonia
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Re: Is anyone having reception problems?

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I have the Droid 2 since Thursday and while it’s very nice with what it can do as a portable computer, I did notice the fluctuating signal. It wouldn’t bother me that much for data as it usually goes back, but I really hate the voice quality. The volumes feels like is up and down and the other person’s voice is garbled enough to be annoying. And a background noise. I even dropped a few calls so far.

I already talked with Verizon and did a reset, reprogrammed, etc but it's the same. I bought 2 Droid 2 with a family plan and they behave similarly.

 

 I really like the phone but this seems to be widespread (google it) and if I don't see any acknowledgment of the problem and a plan to fix it I will have to return it. And probably go with the infamous iPhone as it was the competition when I switched.

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Re: Is anyone having reception problems?

Sr. Member

I get a terrible reception inside. I get a lot of dropped calls, missed  text messages, sometimes the calls go right to voicemail when it doesn't even ring on my end.

 

This is starting to really upset me, I've had it for just over a week and I'm getting ready to throw it up against the wall.

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Re: Is anyone having reception problems?

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Definitely having spotty reception as well.  Had the LG Voyager, an old LG flip phone, and just had the casio rock, and ALL off them had constant full bars at my house.  Now with this guy it seems to have anywhere from one to three bars, all while sitting in one place on the counter (hence no grip issue).  

 

Maybe it's the sun's activity, or maybe an update of some sort is needed (hopefully not a hardware update).

 

Girlfriend got the HTC Incredible, and if I didn't NEED a physical keyboard I would trade to that.  It's had no problems.  

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Re: Is anyone having reception problems?

Member

Im having the same problem as well..... I upgraded from the droid 1 thinking that it would have better reception issues, but its weird cuz it seems to be worse..... I love the phone, but come on motorola give me a fix for this problem or im going back to my original droid 1.

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Re: Is anyone having reception problems?

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Yup....I have bad reception too.  I just got my Droid 2 on Thrusday.  People are always telling me now they can't here me or I sound real bad.  This is not what I expected from this phone.  I'll do the battery remove and update process list above.  It had better work!

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Re: Is anyone having reception problems?

Member

Hi,

 

Have been having the same issue with rapidly fluctuating signal strength with Droid 2 . Have had this phone for a week . Hope Verizon and Motorolla acknowledge this problem, else I might have to change my phone soon . Thank god I am within Verizons 30 day trial period.

 

 

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