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Incredible can't receive texts
slate
Newbie

So my phone can send texts, but can't receive them.  According to my phone, I'm running the latest software, and I also tried the hotfix suggested on the forums for folks with the same issue, but that didn't work either.  I've also tried powering the phone down, removing the battery, and then restarting after a few minutes--no luck.

Any suggestions?

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Re: Incredible can't receive texts
Ann154
Super User
Super User

Have you reprogrammed the phone? Dial *228, option 1.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Incredible can't receive texts
AlesiaLW
Newbie

I too cannot receive any text.... I did the *228, option and still no text.....  anymore suggestions

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Re: Incredible can't receive texts
Ann154
Super User
Super User

Call customer service at 1-800-922-0204 from another phone and ask them to reset your text feature on their side. Once they have done that, they will usually send a text message to test that it works properly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Incredible can't receive texts
ericpwork
Newbie

I found this hotfix from HTC on an Android fan site.  Worked for me.

<Link deleted for unauthorized programs per the .>

Make sure you can run 3rd party apps.

Message was edited by: Verizon Moderator

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Re: Incredible can't receive texts
jvsmagic
Newbie

They pushed out another update that basically trashes the phone.  And then they tell you to buy a new phone, and take the new data plan.  It's an unfair practice and I've complained to the FCC, the FTC and the New York State Attorney General's office.  I encourage all other users to do the same.  It's quick and easy to file an online complaint.  I'm also going to look into a small claims court action, but hoping a class action can be instigated since I expect it would be meritorious.

Come on, Verizon Wireless, you should at least let us buy a new phone for the discounted price, without requiring a new plan (an option that was available through the end of June).

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Re: Incredible can't receive texts
mj7262010
Newbie

Mine just started doing the same thing yesterday. Nothing has helped. 😕

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