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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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Are you adjusting the volume while on a call?
Otherwise, a few applications in the Play Store will allow you to change the volume without being on a call.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I sometimes change the volume by accident when I am on the phone. I can hear the caller,but they cannot hear me. I will certainly try the APP store.
THANKS
juanita