Highlighted

Help, did a hard reset and now it wont connect to 3G.

Member

I did a hard reset on my phone and now I can't use my browser or anything that use'smy 3G. When i did the hard reset it ask to activate my phone, so i did it again. When I decided to browse the internet it said it needed to be connected.

 

I rebooted it and did a second hard reset and it still can't connect to the 3G. It was working great before the reset but it was packed with useless apps so i decided to hard reset it.

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

Should I do a reset at a later time? I don't have any other phone to use, and nothing is working. The phone works, I just did a reset because of it filled with apps.

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

Can't edit post, as by (The phone works) that means it can load apps and stuff, but it still can't connect to the mobile network.

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

Help please, i have no home line and no one is able to contact me.

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

did you run the *228 over the air programming?

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

Yes, it said it was successfully activated. I can't call anyone or use anything that uses the mobile network.

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

 

well,

i had to reset the phone twice!! yesterday and my interent didn't work either..

i had to call verizon 4 times because i was having prblems...

they told me to dial 228?

and now it's working. i was having rington problems after reset the phone twice phone seems working ok..

i hope, i really hope no more issue with this phone.

i nearly wanted to throw away this phone..

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

I reset my Droid and had the same problem and *228 didn't help after many calls to tech support they had me manual program my phone and now the 3g works but when I call someone they don't get my phone number it says private number. I hope they get the *228 fixed soon so it will be programmed correctly
0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Member

How did they get 3G to work? I can't get mine to work, I program it manually, did I forget something?

0 Likes
Highlighted

Re: Help, did a hard reset and now it wont connect to 3G.

Sr. Leader

Did you go into Menu>Settings>Wireless& Networks>Mobile Networks   and check the box?

0 Likes