Hearing the call
afuller1971
Enthusiast - Level 2

I made a phone call today and I cannot hear the caller on the other end but they can hear me?

I checked the volume on the call and its all the way up?

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1 Solution

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Re: Hearing the call
afuller1971
Enthusiast - Level 2

I called myself and could not hear. LOL

So I pulled the battery and now its fine. I am just concerned since I just got this phone 2 days ago. I dont want to have to constantly pull the battery to correct stuff like I did with my BB.

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Re: Hearing the call
lance96816
Contributor - Level 2
Is that your only call? Do you have low volume problem with all your calls?
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Re: Hearing the call
afuller1971
Enthusiast - Level 2

I can hear one caller OK, but not great. But another call I can hear nothing hardly at all. When I adjust the in call volume and its all the way up.

I guess I have to take it back to Verizon....

 

Unless someone else has other suggestions.......

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Re: Hearing the call
lance96816
Contributor - Level 2

Try calling yourself from another phone or landline.

If the problem persist, then I would say you have a problem.

 If not, I would try calling others, as the person the you are talking to may have transmitting problems on their side, and not a receiving problem on your side.

 

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Re: Hearing the call
afuller1971
Enthusiast - Level 2

I called myself and could not hear. LOL

So I pulled the battery and now its fine. I am just concerned since I just got this phone 2 days ago. I dont want to have to constantly pull the battery to correct stuff like I did with my BB.

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Re: Hearing the call
lance96816
Contributor - Level 2

If pulling the battery and replacing it solved the problem, it would say it to be the phone and if the problem reoccurs I'd take it back for an warrenty exchange befor its too late.

 

 

 

ahem.... Can you hear me now?   NOPE!:smileyvery-happy:

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Re: Hearing the call
afuller1971
Enthusiast - Level 2

Yes, I agree. Thanks for your help!!

 

Do you have a Droid 2 Global? Have you had this issue before? Or anyone else?

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Re: Hearing the call
Ann154
Community Leader
Community Leader
You might have a speaker going bad. I have read of other phones (not D2 or D2G) where the speaker have gone out.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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