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Having trouble receiving or taking calls on this phone, it started using data by itself now after being reset per advice from verizon, can't receive calls
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since December 2014 this phone has started acting up, I have called Verizon regarding overage data usage,even though phone was on home wifi. Tech told me to reset, I have reset and blocked data usage but now the phone is unable to make or receive calls. What is verizon able to do, I still have the year warranty on device.
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Re: Having trouble receiving or taking calls on this phone, it started using data by itself now after being reset per advice from verizon, can't receive calls
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Holiday44,
We are here to help and want you to be back on track with send/receiving calls. What make/model phone do you have?
ErinW_VZW
Follow us on Twitter @VZWSupport
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Re: Having trouble receiving or taking calls on this phone, it started using data by itself now after being reset per advice from verizon, can't receive calls
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They have the Droid Mini. Can you warranty replace their phone?
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Re: Having trouble receiving or taking calls on this phone, it started using data by itself now after being reset per advice from verizon, can't receive calls
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Snn5,
That is an excellent question. We will have to gather more information from the customer. Thanks!
ErinW_VZW
Follow us on Twitter @VZWSupport