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Green screen on video play
Ducati
Newbie

After recent software 'update,' all videos placed on my Charge play with a green screen. What's up?

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Re: Green screen on video play
Wildman
Legend

Try clearing the data for the video player you are using or try another player and see if the issue carries over to the other player, if so you may want to consider a hard reset because some data could have got corrrupted during update process, that happens sometimes.

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Re: Green screen on video play
JerryF
Specialist

Ducati,

Reboot your phone THREE times in a row.

PLEASE tell me if that fixed it!

JerryF

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Re: Green screen on video play
Ducati
Newbie

Nope. Thanks for trying. Spoke with Verizon and they have nothing reported on this issue, besides myself.

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Re: Green screen on video play
JerryF
Specialist

Ducati,

I checked and some of my videos give me a green screen and some play perfectly as they should.  I checked how each was recorded.

 

All my videos that were recorded with the .WMV extent (Microsoft Windows format) give me a green screen BUT any videos that were recorded using the .MP4 format (extent) play perfectly.

 

What to do...not sure yet but maybe I'll have to convert them all to .MP4.  Thank goodness for my ROXIO software.

  

The video player in my "stock" GB 2.3.6 played my .WMV videos perfectly so something may changed with Verizon's "new" video player after the FP1 update.

JerryF

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Re: Green screen on video play
Wildman
Legend

In that case I am surprised that you could even play those files at all because if you read at http://developer.android.com/guide/appendix/media-formats.html ,Android does not support WMV video playback.

As for converting the files you can use any of the apps below..

Re: Green screen on video play
JerryF
Specialist

Wildman,

You always come up with good info for me...thank you. 

You're right, it must have been a fluke that the Windows  .WMV  videos played using GB 2.3.6.  I assume that GB 2.3.6 with the FP1 update is MORE so Android than was the original GB 2.3.6 alone (no FP1).

At least they could have given me a lighter and softer shade of green.

It appears that the only Video formats we can use with GB 2.3.6 and the FP1 update are:  .3gp (3GPP)  and .MP4 ( MPEG-4).

Best regards,

JerryF

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Re: Green screen on video play
Wildman
Legend

Glad you identified the nature of the issue, after converting the files you should be good.

Happy to help.

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Re: Green screen on video play
Ducati
Newbie

Thanks so much for all the assistance - since the .wmv format did play just fine only one 'update' ago, I can only assume you're sadly correct - a infantile pissing match 'tween the feuding giants.

I have Xillisoft - I will rip them into a different format.

Your time and expertise, both JerryF and Wildman, has been greatly appreciated.

Thanks again.

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Re: Green screen on video play
gnewtonco
Newbie

I had the green screen issue also. A simpler solution than converting all of your files is to download a video player from the market. I downloaded "MX Player" and selected software decoder. I can watch my wmv files now..

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