General Network Error
roeder3
Newbie

For some reason yesterday I started getting a "general network error" whenever someone attempts to send me an attachment/pic with a text message.  I select to "download" and it doesn't work.... just repeats the same error.  No additional information.  I would have thought maybe there is something wrong with the network; however, my wife is getting pics on her blackberry phone with no troubles.

 

Any thoughts?

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Re: General Network Error
MastaCoz
Enthusiast - Level 3

Sounds like a hiccup.  Try turning the phone to airplane mode, then turning it off.  It reinitializes all the radios in the phone, it should be able to work at that point.

 

To go to airplane mode...hold down the power button until the list comes up.  Hit airplane mode..wait 5 seconds, then turn airplane mode off. 

 

See if that works!

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Re: General Network Error
August03
Contributor - Level 3

Try a battery reset by pulling the battery off the phone with the phone powered on  allow the battery to remain off the device for about 10 to 15 seconds replace the battery and attempt to open the picture message again.

 

Hope this Helps

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