Gallery freezes/won't scroll down

Member

In my "Gallery" i flick the screen to scroll to the bottm and it takes me back to the home screen. It also won't slow scroll to the bottom anymore. Is there a fix to this?? I am so frustrated!

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Re: Gallery freezes/won't scroll down

Member

 

On the page, screen:

(triangle, an exclamation mark, and green droid character)

 

Pressed the search (far right), Four options appear:

(reboot system now

apply sd card:update.zip

wipe data/factory reset

wipe cache partition.)

 

However, the bottom of the screen reads:

 

E: Can't open /cache/recovery/command

 

(There is no option for Format Device.)

View solution in original post

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Re: Gallery freezes/won't scroll down

Novice

Hello,

 

Thank you Community Members for posting some very helpful troubleshooting tips. It is very much appreciated.

 

Please complete a soft reset by following the steps outlined below:

 

Press the Power key.
Touch Power off.
Touch OK.
Press the Power key to power on the device
.
Note: If device is non-responsive remove and reinstall battery and power on device.

 

Another helpful tool concerning your device is the Droid X Simulator, which can be found at the link below:

 

Droid X Simulator

 

Thank you.



KellyW@VZWSupport

 


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Re: Gallery freezes/won't scroll down

Member

If I hold home and power button, I get phone options (silent mode, airplane mode,power off).

I don't get an asterisk.

When I press search, I get the quick search box, not a blue menu.

 

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Re: Gallery freezes/won't scroll down

Expert
@iluvyoo
You have to turn the phone OFF first then turn the phone back ON by pressing the Power and the Home button until you get the triangle with the asterisk.

Better yet search for Wildman's post "minimize froyo... " in this forum. I can't remember the whole title. It is a much cleaner way to factory reset your phone.

Good luck!

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Gallery freezes/won't scroll down

Member

I get a triangle with an exclamation mark, with a green droid character next to it.

When I press start, I get four options,

(reboot system now,apply sd card:update.zip,wipe data/factory reset. and wipe cache partition.)

Almost in the bottom of the screen, it says E: Can't open /cache/recovery/command

And at the end of the screen, there is Ok and Hide.

There is no option for Format Device.

 

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Re: Gallery freezes/won't scroll down

Member

 

On the page, screen:

(triangle, an exclamation mark, and green droid character)

 

Pressed the search (far right), Four options appear:

(reboot system now

apply sd card:update.zip

wipe data/factory reset

wipe cache partition.)

 

However, the bottom of the screen reads:

 

E: Can't open /cache/recovery/command

 

(There is no option for Format Device.)

View solution in original post

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Re: Gallery freezes/won't scroll down

Sr. Member

Seems like a LOT of work just to try to fix a Gallery issue.  In most cases, if the Gallery fails to work properly, it is usually a corrupted picture in the Gallery directory. I've personally experienced this, as have others here. (Search forum for "Gallery won't open")

 

If you haven't done so, get GALLERY 3D - a free app. And see if THAT one launches. if it does, you can then scroll through and see if you come across a "blank" picture and remove it.

 

The other way to try to fix this is what worked for me - USB connect the phone and go into the picture directories (there are probably a few).  And MOVE your pics to your computer ... thereby deleting them from the SD Card.  Then see if Gallery opens. If it DOES, it was 1 of the pictures that was likely corrupted.

 

I would try this stuff before going through the painful RESET process ...  Especially if other APPS are running fine that are on that card.

 

Good luck.

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Re: Gallery freezes/won't scroll down

Sr. Member
Ditto to what Cody wrote. I have also had the Gallery lock up and immediately checked the most recent photos taken by opening them via Astro. Inevitably, one photo will fail to open and after I delete it, the Gallery returns to functioning as it should.
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