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Full Service but can't send/recieve text message or make/receive call
mxbradp
Newbie
‎10-20-2011 11:35 PM

I've got full service, but I cannot make or receive calls/texts. I'm in the same location that i've been able to do so since I got the phone. Help? 

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Re: Full Service but can't send/recieve text message or make/receive call
budone
Legend
‎10-20-2011 11:54 PM

Look for a PM. There will be a in the upper right hand corner of the screen.

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Re: Full Service but can't send/recieve text message or make/receive call
dabubbakin
Contributor - Level 3
‎10-21-2011 03:44 PM

My phone does that too. Try a battery pull or reboot? Are you in a LTE area?

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Re: Full Service but can't send/receive text message or make/receive call
Not applicable
‎10-26-2011 08:06 PM

Mxbradp, please let us know if you need further assistance. Removing the battery for a few seconds should normally resolve this issue. Also try dialing *228 send to see if that connects. If you need more assistance I can provide further troubleshooting. 

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Re: Full Service but can't send/receive text message or make/receive call
MJEZ
Newbie
‎10-29-2011 08:36 PM

I have had this same exact problem.  Internet access is fine over 3G or wireless but I am unable to make phone calls or send text messages.  

 

I have tried both removing the battery for 30 seconds while the phone is on and restarting the device and  *228, with both option 1 and 2 and none of these fixes have worked.

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